Terms and Conditions

Additional Information

TERMS AND CONDITIONS

IPA will not ship ANY items to the District of Columbia (Washington D.C.).

IPA will not ship ANY items to the state of Massachusetts.

Purchasing/Cancellations/Returns

Purchasing Protocol

All payments are processed immediately upon placement of order.
It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting or using a firearm in the locality in which the customer resides.
It is the responsibility of the customer to know and be in compliance with all applicable federal, state, local laws and limitations related to the purchase of magazines and ammunition in the locality in which the customer resides.

Order Cancellation Policy

Orders placed with Iron-Pig Armament may be cancelled by the customer prior to the item having shipped.
All cancellation requests must be made through the Customer Service Department at  (352) 601-6560, Monday through Friday, 9am – 6pm EST.
You MUST provide the order # when contacting Customer Service via phone or email.
If the item/package has shipped, the order may not be cancelled and the customer must follow all rules applicable to returns.
Please note that the return of the item/package will be made at the customer’s expense.
Cancelled orders may not be reversed. All cancellations are final.

Return Policies

A. Firearms, Ammunition, and Clothing:All sales of firearms, loaded ammunition and clothing are FINAL, and returns are NOT ACCEPTED.
Once a firearm is transferred to a customer’s name, Iron-Pig Armament will not accept a return or exchange under any circumstance.
If a defect is discovered by the customer after shipment and transfer of ownership, the customer must contact the firearm manufacturer directly for replacement or repair.
B. All Other Purchases:Return shipping is solely the responsibility of the customer.
If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to  Iron-Pig Armament WITHIN 30 DAYS of the date of receipt of delivery of the purchased item.
If a defect in a SCOPE is discovered by the customer, the customer must contact the manufacturer directly for replacement or repair.

All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for  Iron-Pig Armament to process the request, issue a refund, or replace the item.
The Customer MUST call Customer Service to obtain an RMA number BEFORE returning any item.
REMINDER: All sales of firearms, loaded ammunition and clothing are FINAL, and returns are NOT ACCEPTED. No exceptions.

All returned items must be in the same condition as when they were shipped by  Iron-Pig Armamenty and must be returned in original packaging.
The customer will be assessed a re-stocking fee up to 25% of the product sales price if the items
are not returned in resalable condition, as determined in the discretion of  Iron-Pig Armament.

If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete,   Iron-Pig Armament  will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.

Amending Orders

No amendments to orders can take place once an order is placed.

Shipping Times

Due to the high seasonal/holiday order volume, shipping times will vary during the holidays.
Non-holiday shipping is typically 5 days for your order to ship.

Website Terms

We do our best to accurately describe the items we sell, but errors do occur.

Iron-Pig Armament reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details.

IPA is not responsible for website performance in any particular browser or the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.

P.O. Box Shipments/Restrictions

Please note: Firearms cannot be shipped to a P.O. Box.
IPA abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service.
A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:

  • Minor Blast/Minor Projection Hazard- Ammunition
  • Oxidizing Substances- Batteries
  • Flammable Solids-Black Powder
  • Flammable and combustible liquid- Cleaners, oil, and aerosol cans

If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.

Special Tax Notices

Florida- Due to IPA’s  business being  in the state of Florida  there is a 6% sales tax to all purchases made from our website by residents with Florida zip codes. Thank you for your continued support and understanding.

Washington- Washington residents are required to pay sales or use tax on certain purchases. Washington law requires Washington purchasers to review untaxed purchases and, if any tax is owed, file a Washington use tax return and pay any tax due. Visit dor.wa.gov/consumerusetax for more information. This notice is required by Engrossed House Bill 2163, section 205(2)(a)(i).   Iron-Pig Armament & Shivworks, LLC is not required to, and does not, collect Washington sales or use tax. Under Washington law, purchases are not tax-exempt merely because a seller is not required to collect Washington’s tax. Washington law requires Washington purchasers to review untaxed purchases and, if any tax is owed, file a Washington use tax return and pay any tax due. Visit dor.wa.gov/consumerusetax for more information.

TERMS & CONDITIONS CONTINUED


Additional Information

Firearm Shipments

WE SHIP ONLY TO VALID FFL DEALERS. Please note: Firearms cannot be shipped to a P.O. Box. The customer is responsible for knowing his/her state laws regarding firearm transfers.  Contact your local FFL dealer with any questions regarding the sale or transfer of firearms.  Contact your local FFL beforeordering a firearm to verify their transfer fee and to ensure they will receive your transfer.  The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.   If you order a handgun, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUSTbe: 1.  A legal resident of the state in which you are ordering.  2.  21 years of age or older to complete the transfer through your FFL.  Exceptions – Military personnel stationed in a state other than their legal residence may purchase firearms across state lines.      Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.  Please follow all directions prompted to you at checkout. This will ensure speedier delivery. Please note that the FFL selection on our website is for customer convenience only and does not necessarily mean that Iron-Pig Armament has the FFL selected on file. The customer may be asked to provide the FFL information that they wish to use. If a customer wishes to change the FFL they want to use after the order has shipped, they will be additionally charged for the cost of shipping. If a FFL is not available at the time of delivery, the package will not be held at the carrier hub and will be returned to  Iron-Pig Armament . Additional shipping charges will apply to orders that need to be reshipped.IPA will not ship ANY items to the District of Columbia (Washington D.C.). IPA will not ship ANY AR or AK Parts or Firearms (Including Receivers) to the City of Chicago, Illinois. IPA will not ship ANY AR or AK Firearms (Including Receivers) to Aurora, Highland Park, or Cook County, Illinois. IPA will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions. No AR parts will be shipped to Connecticut or Massachusetts. All such orders will be cancelled and the customer will be charged a 5% fee. Stripped lower receivers will NOT be shipped to the following states:  – Connecticut  – Massachusetts   Complete AR and AK receivers will NOT be shipped to the following states:  – California  – Connecticut  – Maryland  – Massachusetts  – New Jersey  – New York   Non-Compliant AR & AK models will NOT be shipped to the following states:  – California (No “assault weapons” can be shipped.)  – Connecticut  – Maryland  – Massachusetts  – New Jersey  – New York    Iron-Pig Armament DOES NOT ship high-capacity magazines (those greater than 10 rounds) with firearms to the states listed below. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.Exceptions:

  • L.E.Os must provide both their credentials and a letterhead signed by their department’s superior officer stating that the firearm will be used in the execution of the L.E.O’s duties. IPA only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.Os.
  • Not all of the states listed may have L.E.O exemptions. Please contact us BEFORE placing your order.
  • Iron-Pig Armament does NOT ship directly to L.E.Os; the order must go to an FFL. Iron-Pig Armament does NOT make exceptions for this policy.

Magazine Ordering Restrictions

Iron-Pig Armament: ABIDES by all state regulations regarding the sale of high capacity magazines.  DOES NOT ship high capacity magazines (those greater than 10 rounds) with firearms to the states listed below.  WILL NOT replace high capacity magazines with state compliant magazines.  DOES NOT offer refunds in place of the magazines.   It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 5% restocking fee.States with applied magazine restrictions:California – no magazines greater than 10 rounds  Colorado – no magazines greater than 15 rounds, effective July 1st, 2013  Connecticut – 10 Rounds and less with a valid permit.  Hawaii – no pistol magazines greater than 10 rounds  Illinois – North Chicago, no rifle magazines greater than 16 rounds                Aurora, Skokie, Chicago, Evanston no rifle magazines greater than 15 rounds Highland Park, Cook County, Dolton, Homewood no rifle magazines greater than 10 rounds  Indiana – South Bend – no magazines greater than 15 rounds  Maryland – no magazines greater than 10 rounds October 1st, 2013  New Jersey – no magazines greater than 15 rounds  New York – no magazines greater than 10 rounds  Massachusetts – no pistol magazines over 10 rounds and no semi-automatic rifle or semi-automatic shotgun magazines over 5 rounds, no .22 caliber conversion kits will be shipped to Massachusetts  Vermont – No Rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately.IPA will not ship ANY items to the District of Columbia (Washington D.C.).Exceptions:  *L.E.Os must provide both their credentials and a letterhead signed by their department’s superior officer stating that the magazine/weapon will either be used in the execution of the L.E.O’s duties, or off duty. IPA only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O’s.  *IPA will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer.  *High Capacity Magazine Dealers in CA may place orders with IPA directly.  IPA will not ship ANY items to the District of Columbia (Washington D.C.).

California Notice

Due to recent changes in California state law,  Iron-Pig Armament will no longer be able to ship so called “assault weapons” to the state of California.

Deerfield, Illinois Notice

Deerfield, Illinois has recently passed a ban on large capacity magazines and so called “assault weapons”. Every citizen in Deerfield has until June 13, 2018 to remove, destroy, or sell the firearms described in this Ordinance (O-18-06). Due to the nature of the ordinance, Iron-Pig Armament will no longer ship magazines or firearms after June 1, 2018 if it falls within these categories. This would include AR rifles, completed receivers, or stripped receivers and all AK rifles. This would include other makes and models of these same firearm platform manufactured by other companies. Example: Colt AR-15 rifle. This will also include any AR or AK parts and pieces (i.e. AR rifle kit, build kit, or parts kit) Any magazines over 10 rounds for a pistol or rifle or shotgun magazines cannot be over 5 rounds will not be shipped.

OTHER RESTRICTIONS


Additional Information

Other Ordering Restrictions

– Vermont: No Rifle magazines over 10 rounds will be shipped as of April 13, 2018. No pistol magazines over 15 rounds effective immediately. IPA will not ship ANY items to the District of Columbia (Washington D.C.). 

PRIVACY POLICY


Personal Information Collected

Iron-Pig Armament cares about your privacy.  For this reason, we collect and use personal data only as it might be needed for us to deliver to you our world-class products & services. Your personal data includes information such as:

  • Name
  • Address
  • Telephone number
  • Date of birth
  • Email address
  • Other data collected that could directly or indirectly identify you.

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

If at any time you have questions about our practices or any of your rights described below, you may reach us by contacting us at  ironpigarmament@gmail.com  This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.

What information do we collect?

We collect information so that we can provide the best possible experience when you utilize our Services.  Much of what you likely consider personal data is collected directly from you when you:

(1)    create an account or purchase any of our Services (ex: billing information, including name, address, credit card number, government identification);

(2)    request assistance from our customer support team (ex: phone number);

(3)    complete contact forms or request newsletters or other information from us (ex: email);

How we utilize information.

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:

  • Processing credit card payments
  • Serving advertisements
  • Conducting contests or surveys
  • Communicating with you, such as by way email or survey delivery
  • Customer relationship management.

Communicating with you. 

We may contact you directly  through

  • Email
  • Text (SMS) messages
  • Telephone calls

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

  • mandated by law, contract or similar obligations applicable to our business operations;
  • for preserving, resolving, defending or enforcing our legal/contractual rights; or
  • needed to maintain adequate and accurate business and financial records.

Age restrictions.

Our Services are available for purchase only for those who are age 21 and over .  Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 21. If you know of or have reason to believe anyone under the age of 21 has provided us with any personal data, please contact us.

Changes in our Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contact us.

Phone : (352)601-6560

email : ironpigarmament@gmail.com

In writing :

Iron-Pig Armament & Shivworks LLC

Crystal River , FL. 34428

ironpigarmament@instagram.com